Schooner Healthcare Services, LLC 612 Third StSuite 4BAnnapolis MD 21403
Click Here for Acuity Workflow Solution Brochure
Acuity & Process
• Case Acuity
– Need Severity; Intervention Intensity; Case Complexity
– Customization; Procedural Policies; Standardization
• Caseload Acuity
– Cases Numbers Stratified by Caseload Acuities
– New Case Assignment; Case Redistribution; Case Equity
• Case Management Workflows
– Daily or Weekly Caseload Reports
– Monthly Continuous Quality Improvement Audits
– Orientation of New Case Managers
– CQI for Case Outliers
– Bottlenecks & Trouble Spots
– Equity by Case Acuity Mix
– Skill Match
– Recognition & Reward
• Acuity Differential
– Acuity at Opening -minus- Acuity at Closing
– Equals Difference Ascribable to Case Management
• Impact Tracking
– Soft Savings: Satisfaction; Adherence
– Hard Savings: ED Visits Averted; Days Avoided